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2-Day Seminar

Assessing Information Quality:
Quality Measurement and Control for Information Products

Click here for an in-house quote request or for further information regarding in-house training.

Overview
This course describes how to conduct assessments of the different Information Quality (IQ) Characteristics, such as validity, accuracy and timeliness. You learn how to conduct an electronic information quality assessment for conformance to business rules. You also learn how to conduct a physical accuracy assessment. Larry English describes how organizations can utilize information quality assessments to improve the value of the information across the enterprise, including operational databases, shared data, data warehouse, and Internet/Intranet data.

Learning Objectives

  • Define critical IQ characteristics for your enterprise
  • Develop specific measurement tests for assessing various IQ characteristics
  • Develop a statistical control chart for process control
  • Develop a Pareto Chart
  • Develop a formal report of findings of an IQ assessment

Seminar and Workshop Outline

I. Information Quality Assessment as a Process

  • IQ Assessment process steps
  • IQ assessment objectives: database versus process assessment
  • Information quality characteristics: what knowledge workers expect
  • Information quality assessment tools

II. Information Quality Assessment Techniques and Methods

  • Measuring business rule conformance quality: electronic assessment
  • Strengths and weaknesses of electronic assessment
  • Measuring accuracy: physical accuracy assessment

III. Reporting information quality assessment results

  • Pareto diagrams
  • Developing quality control charts

IV. Emotional and political issues in IQ assessment

  • Do's and Don'ts of IQ assessments

Special Features

  • Lecture with exercises and interchange to reinforce the concepts

Audience

  • Information Quality personnel
  • Quality Management personnel
  • Data Management & Warehouse personnel
  • Information Stewards
  • IT Management
  • Systems Analysts
  • Business personnel who require quality information

Pre-requisite - attendance to the 3 day seminar, Information Quality Improvement, 26-28 March 2007, is highly recommended. We also recommend that delegates read chapters 1,2,3 & 6 of Larry English's book, 'Improving Data Warehouse and Business Information Quality' and should have had at least six months experience in applying IQ or quality principles.

In-House Training
If you require a quote for running an in-house course, please contact us with the following details:

  • Subject matter and/or speaker required
  • Estimated number of delegates
  • Location (town, country)
  • Number of days required (if different from the public course)
  • Preferred date

Please contact:
Jeanette Hall
E-mail: jeanette.hall@irmuk.co.uk
Telephone: +44 (0)20 8866 8366
Fax: +44 (0)1923 828 770

Speaker: Larry English
Information Impact International
Larry English

Speaker Biography

Larry English is an internationally recognized speaker, educator, author and consultant in knowledge management and information quality improvement. Larry English has developed the Total Information Quality Management (TIQM™) methodology applying Kaizen® quality principles to information quality management. He chairs Information Quality Conferences around the world. He is a co-founder of the International Association for Information and Data Quality (IAIDQ).

Endorsed by:
DAMA International
DAMA INTERNATIONAL
  UK Chapter