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2-Day Seminar

Business Rules and Decisioning Masterclass

Register On-line:
24-25 May 2010, London

PDF FileClick Here To Download The .PDF Brochure

Overview
If your processes don't always produce the correct or consistent results, then you probably have a decisioning problem. You need the right techniques to fix these decisioning problems - process models, use cases, data models and other business analysis tools just don't do the job.

Decisions are day-to-day, minute-to-minute decisions in running the business. Generally, the decisions are made within some business process, which might or might not be formally organized by a model. The important thing about these operational decisions is that they are highly repetitive - they might be taking place hundreds or thousands of times per day, per hour, or even per minute. They are predictable and fairly well structured in terms of the kinds of outcomes they produce. You want such decisions to be consistent and traceable across platforms, channels and organizational units.

Business Rules are the criteria for making these decisions. Business rules should be treated as a first-class requirement so they can be validated, managed and changed as easily and as quickly as possible. For that, you need to know how to express business rules, and organize them into decision tables wherever possible.

This hands-on workshop gives you the essential tools you need to achieve order-of-magnitude improvements in your company's capacity to manage decisions. The result is simpler, smarter process models and a huge boost in business agility. Learn applied techniques from the recognized world leader in the field.

Learning Objectives

  • Conduct smarter, more effective business analysis
  • Identify and analyze decisions in business processes
  • Capture business rules
  • Write clear, business-friendly rule statements
  • Create robust decision tables
  • Identify anomalies in decision logic and correct them early
  • Perform concept analysis and develop a structured business vocabulary
  • Develop a pragmatic rule management approach

Seminar and Workshop Outline

What Business Rules and Decisioning Are About

  • Why business rules
  • What business rules are, and are not
  • Business processes vs. business know-how
  • What every business analyst needs to know about decisions and decision logic

The Basics of Analysis

  • Skill sets
  • Rules vs. facts
  • Business policies vs. practicable rules vs. automated rules
  • Addressing exceptions

Expressing Your Decision Logic

  • What to avoid and why
  • Eliminating ambiguity
  • Guidelines
  • How to express business rules clearly

           Workshop

Business Rules from Business Process Models

  • Pattern Questions
  • Templates

           Workshop

Decision Analysis

  • Identifying patterns
  • Developing scope
  • Gatekeeper rules
  • Standard cases vs. simple special cases vs. complex special cases
  • When limited-supply resources are being allocated

Decision Tables: Keys to Success

  • What's the decision
  • What outcomes are possible
  • What questions do you ask
  • What possible answers are there
  • How do you organize the table
  • What outcomes for each case
  • How do you wrap it up

           Workshop

Decision Tables: Analysis Skills

  • The traditional format and its limitations
  • Decision tables in real life
  • One, two and n dimensions
  • Completeness
  • Decision table dependencies
  • The principle of single point of update
  • Putting in exclusions and fixes

           Workshop

Challenging Your Business Rules

  • Validation and verification
  • Forms of redundancy
  • Equivalences, subsumations, conflicts and other anomalies
  • Rule quality

           Workshop

Concept Analysis

  • What do terms really mean
  • How you figure it out
  • Why it really does matter
  • Guidelines for definitions
  • Do's and don'ts
  • What every business analyst should know

           Workshop

Fact Models: Developing a Structured Business Vocabulary

  • Visualization
  • Developing facts - case studies
  • Using rules for current business practices
  • What to avoid
  • Facts from rules

           Workshop

Business Rules from fact models

  • Pattern Questions
  • Templates

           Workshop

Rulebook Management

  • What
  • Why
  • How
  • Governance

Audience

  • Business Analyst
  • Systems Analyst
  • Decision Support
  • Enterprise Architect
  • Business Architect
  • Information Architect
  • Change Management
  • Business Improvement Manager
  • IT Manager
  • IT Consultant
  • Project Manager

and all IT Professionals responsible for achieving order-of-magnitude improvements in their company's capacity to manage decisions.

Special Features

  • Taught by the author of 3 of the most popular books in the space:
    • Business Rule Concepts (Second Edition)
    • Principles of the Business Rule Approach
    • The Business Rule Book
  • All delegates will receive a free copy of Ron Ross's book Business Rule Concepts (3rd Ed.), 2009
  • The most up-to-date ideas and hands-on best practices in business rules and decisioning
  • Bridging business vision, technical innovation and practical experience

Speaker Biography

Ronald Ross

Ron Ross is recognized internationally as the "father of business rules." He is active in seminars, consulting services, publications, and methodology. He serves as Executive Editor of www.BRCommunity.com and its flagship publication, Business Rules Journal, and as Chair of the Business Rule Forum conference. He is a sought-after speaker at events world-wide. Mr. Ross is the author of eight professional books, including Business Rule Concepts (2009) and Principles of the Business Rule Approach, Addison-Wesley (2003). He has a Masters in information science and over 35 years experience in the industry.

Seminar Fee
£1,095 + VAT (£191.63) = £1,286.63

Hotel Venue and Accomodations
24-25 May 2010
Venue: Crowne Plaza Kensington, 100 Cromwell Road, London SW7 4ER
Tel: +44 (0)20 7373 2222 Fax: +44 (0)20 7373 0559
http://www.ichotelsgroup.com/h/d/hi/1/en/hotel/lonke

London Accommodation: IRM UK in association with JP Events Ltd has arranged special discounted rates at all venues and at other hotels nearby the venue. Please visit the JP Events website for further information.
E-mail: enquiries@jpeventsltd.com Tel +44 (0)84 5680 1138 Fax +44 (0)84 5680 1139.

In-House Training
If you require a quote for running this course in-house, please contact us with the following details:

  • Subject matter and/or speaker required
  • Estimated number of delegates
  • Location (town, country)
  • Number of days required (if different from the public course)
  • Preferred date

Please contact:
Jeanette Hall
E-mail: jeanette.hall@irmuk.co.uk
Telephone: +44 (0)20 8866 8366
Fax: +44 (0)20 8866 7966

Speaker: Ronald Ross
Ronald Ross


Group Booking Discounts
If 5 delegates from the same organisation register at the same time for the same or various seminars, then the 5th delegate is free. We regret that this offer cannot be used in conjunction with the Series Discount.

Series Discounts
Attend more than one course in this series and you will be entitled to the following discounts:

  • 2nd course 10%
  • 3rd Course 15%
  • 4th Course 20%
  • 5th Course 25%

Business & Systems Analysis Series
Mastering the Requirements Process
23-25 February 2010, London
13-15 September 2010, London

Enterprise Level Business Process Management
22-23 March 2010, London

Business Process Modelling Analysis and Design
24-26 March 2010, London

Mastering Business Analysis
26-27 April 2010

Business Rules and Decisioning Masterclass
24-25 May 2010, London