Conference Speakers

     
Matt Andrews

Matt Andrews
Analyst Manager
The Royal Bank of Scotland Group

Matt Andrews has worked in change for over 8 years; initially in the Utilities industry as an analyst then project / programme manager before moving to RBS in late 2007 to work on the Faster Payments programme, he now works as the Analyst Manager responsible for Global Strategic Programmes inside of the GTS division.

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James Archer

James Archer
Business Analyst & Project Manager
Royal Borough of Kensington and Chelsea

James Archer is a practicing Business Analyst and Project Manager working for the Royal Borough of Kensington and Chelsea defining innovative solutions for both Adult and Children's Social Care. He was Chair of the 2010 BA Conference and has organised events and played a key role in developing the UK Chapter of the International Institute of Business Analysts (IIBA) which is playing a key role in developing the professionalism and recognition of the importance of Business Analysis. James has 20 years ICT experience mainly in the public sector. He was Business Analyst of the Year 2009/10 and is currently taking a Masters in Innovation, Creativity and Leadership at City University. He speaks and teaches on various aspects of Business Analysis, Creativity and Innovation and Creative Problem Solving to organisations across the UK.

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James also runs a 2 day seminar for IRM UK: Mastering Business Analysis 3-4 November 2011 & 19-20 April 2012

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Marie Atallah

Marie Atallah
Freelance Business Analyst
Allianz Insurance

Marie Atallah, 2010 winner of both the IIBA Business Analyst of the Year award and the BCS UK IT Awards 'Business Analyst of the Year' title. Marie started out at the coal face 24 years ago as an Analyst-Programmer in BT, where getting requirements right was non-negotiable. She progressed through the ranks as Applications Architect, Solution Design and Internal Consultant and is constantly striving to extend the influence of the role of the Business Anlsyst and get this recognised at Board level. She spent 20 years in BT followed by 2 years in Legal and General, and is currently at Allianz Insurance.

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David Avis David Avis
Lead Business Analyst
Barclays Bank

David Avis is a Lead Business Analyst for Barclays responsible for the development of new and enhanced frontline branch systems. Over the last few years he's been focused on developing the capability of the c.160 strong Business Analysis Community with Barclays UK Retail Banking. He is passionate about the Business Analysis profession and it's direction in the future.

You can follow David on Twitter at http://twitter.com/#!/DavidAvisBA

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David Baskerville

David Baskerville
Lead Business Analyst
Barclays Bank

Dave Baskerville is a Lead Business Analyst within Barclays who has had detailed experience in introducing new and re engineering business processes and procedures.

He has completed a BA role for the last 15 years supporting the Branch network as well as other non face-to-face delivery channels. Dave is passionate about the BA role and in developing others.

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George Bridges

George Bridges
Director, Business Analysis
International Institute for Learning

George Bridges is Director, Business Analysis at IIL and is a senior trainer and consultant with more than 15 years of experience in systems development and operations research. George teaches project management and business analysis skills to hundreds of seminar and class participants every year.  He has participated in the analysis and development of business systems for major corporations, such as Ford Motor Company and Unisys Corporations, and for a large church in the Detroit Area.

You can follow George on Twitter at http://twitter.com/#!/pmdetroit

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Frank Buytendijk

Frank Buytendijk
Founder
Beingfrank - Strategy and Research

Frank Buytendijk's professional background in strategy, performance management and organizational behavior gives him a strong perspective across many domains in business and IT. He is an exceptional speaker at conferences all over the world, and was recently called an "intellectual provocateur" and "having an unusual warm tone of voice. " His work is frequently labeled as provocative, deep, truly offering a different approach, and out-of-the-box. More down to earth, his daughter once described it as "my daddy sits in airplanes, stands on stages, and tells jokes. " Frank is also a visiting fellow at Cranfield University School of Management, a regular guest lecturer at London School of Economics, and author of various books, including "Performance Leadership" (McGraw-Hill, September 2008), and "Dealing with Dilemmas" (Wiley Sons, August 2010). One of his case studies is also available as a Harvard Business Review case study. Currently, Frank is working on his next book, on IT philosophy.

You can follow Frank on Twitter at  http://twitter.com/#!/FrankBuytendijk

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James Cadle

James Cadle
Director
Assist Knowledge Development Ltd

James Cadle has been involved in the management services field for more than thirty-five years, in roles ranging from organisation and methods, through IT development and most recently in business analysis.  He currently presents a range of courses in business analysis, project management and consultancy skills and consults with clients in these fields.  He is the co-author of several best-selling books on business analysis and project management and is a chartered member of BCS, The Chartered Institute for IT.

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Nikita Chtcheglov

Nikita Chtcheglov
Consultant AMOA/Business Analyst
Telys

Nikita Chtcheglov has been an active Business Analysis consultant and coach for several years. He has worked for major French organisations such as AXA, PagesJaunes (French Yellow Pages), Air France etc. putting in place good practices and techniques for successful business and user needs elicitation as well as accurate specifications. He has been involved as a Business analysis consultant and coach in projects going from 10 to more than 5000 person/days in the domains of insurance, advertising and avionics. His experience brought him relevant expertise in requirements engineering, and quantitative management thus contributing to the delivery of successful projects fulfilling the needs of the end users.

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Stephen Clulow

Stephen Clulow
Director of Knowledge and Information Management and Informatics
MedImmune

Stephen Clulow is a scientist with a background in the pharmaceutical industry. Stephen leads a team that develops and deploys computer-based tools for scientific data analyses, information sharing, knowledge management and idea generation. These systems free up more time for scientific thought and achieve a greater return from experimental work in R&D. Stephen is interested in stimulating creativity and innovation in individuals, groups and organisations.

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Alison Coward

Alison Coward
Director
Bracket

Alison Coward is the founder of Bracket an organisation that helps creative organisations, businesses and freelancers collaborate effectively through the use of online tools. One of the company's initiatives is Bracket Creative an agency that forms pop-up teams of creative freelancers to address businesses' challenges. Alison has a background in creative business support working as a project manager, business advisor and lecturer in Higher Education. She has worked in management positions within organisations such as Hidden Art, and ECCA (the enterprise support unit at University of the Arts London). In 2007, Alison completed at MA in Enterprise and Management for the Creative Arts (with distinction), where she specialised in techniques for effective creative collaboration and the use of technology as a support tool. She is a Board Member of Creative Capital and a 2010 member of the Courvoisier the Future 500 network.

You can follow Alison on Twitter at http://twitter.com/#!/alisonmarie

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Steve Danby

Steve Danby
OM Analyst
Prudential

Steve Danby joined the Prudential over 20 years ago as an OM (Organisation Methods) Analyst after initially working in local government. Since that time he has worked in a series of roles - almost exclusively in change. Steve has been in Business Analysis for 16 years and worked on a number of strategic projects in that time. After a 5 year spell heading up Prudential's Business Analyst team, Steve is now in Business Architecture where he oversees the Analysis / Design across a number of projects.

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Lambert David

Lambert David
Lead Business Analyst
UK Government

Lambert David started his career as a software engineer, coding and designing large and complex enterprise applications. Having worked in the public sector for 7 years he preferred the customer engagement part of developing IT solutions and moved into specialising in requirements. Lambert found that to really effect change and improvement for the customer, the whole business had to be considered. While Lambert confesses to being a "newbie" at Business Analysis he has 3 years practicing experience and a wealth of knowledge from software engineering. As the Lead BA in his department Lambert is striving to get the art of Business Analysis recognised in the delivery of technical solutions.

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Nick de Voil

Nick de Voil
Director
De Voil Consulting

Nick de Voil is a certified management consultant with over 20 years experience. He is the founder and managing director of De Voil Consulting, a UK-based e-business consultancy. The firm helps organizations automate their business processes using the Internet, with a particular focus on the possibilities offered by Web-based collaboration tools. Nick's work as a business analyst in the financial and public sectors has encompassed many areas including requirements elicitation, requirements definition, systems analysis, systems evaluation and systems testing. He has delivered projects for organizations including the British Library, BT, Cambridge University, Channel 4, Sky Television, and UBS. His current research interests centre on the intersection of requirements engineering, project management and human-computer interaction.

You can follow Nick on Twitter at http://twitter.com/#!/nickdevoil

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Vicky Di Ciacca

Vicky Di Ciacca
Director/Consultant
Be Positive Analysis Solutions

Vicky Di Ciacca is a director of Be Positive and has spent over 15 years working on Business Change Projects as a practitioner and consultant. She has worked in many roles including the delivery of major change programmes in Financial Services organisations and currently specialises in training consulting and capability improvements.

You can follow Vicky on Twitter at  http://twitter.com/#!/vickydiciacca

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Danielle Downs

Danielle Downs
Product Owner
Totaljobs Group

Danielle Downs is a former Business Analyst and now a Product Owner at Totaljobs Group with over 5 years' experience of both Waterfall (PRINCE2) and Agile (Scrum) project methodologies, having played a key role in Totaljobs Group's transition to Scrum in 2009. Working within the Product Group, Danielle is primarily focused on the development and enhancement of online, public facing products and services; working with a Scrum team and stakeholders at all levels across the organisation, including Marketing, Product, Sales, Technology and User Experience. Danielle presented at the IIBA Conference in 2010 on the topic of Delivering Incremental Value and has a keen interest in helping teams and organisations mature within the Agile / Scrum model.

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Mike Eckersley

Mike Eckersley
Freelance Business Analyst & Consultant

Mike Eckersley is a seasoned Business Analyst and "Systems Thinking" enthusiast, with over 30 years broad based experience across multiple industries, including Finance, IT, Real Estate, Construction, and Government. He spent the first part of career in Retail Banking, specialising in Credit Risk & Product Management, and was heavily involved in numerous change initiatives, before moving into the Information Systems domain in the early 90's. Since then he has worked predominantly as a Business & Systems Analyst managing change at the interface between the Business & IT domains. With a strong focus on critical analysis, and a particular interest in identifying the linkages & integration points between Industry Standard Frameworks & Methods, he enjoys translating complex technology concepts into formats that both business and technical people can readily understand. Mike is a Chartered Engineer, holds a 1st Class Honours degree in Computing & Psychology, and a post graduate qualification in Decision Science & Data Mining. His professional qualifications include Business Analysis, Enterprise Architecture, Business Process Management, Project Management, and Finance.

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Sarah Gait

Sarah Gait
Business Analyst
The National Assembly for Wales

Sarah Gait has been working as a Business Analyst for 3 years. Her current role at The National Assembly involves extensive analysis and investigation into business processes and primarily focuses on project and change work. She is interested in the challenges faced by all BAs - particularly Public Sector BAs. She is also interested in the development of the role more generally and the interaction between temporary project structures and the more permanent fixture of the BA.

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Lynda Girvan

Lynda Girvan
Business Analyst
UK Government

Lynda Girvan is a senior Business Analyst who has over 20 years experience in UK Government and 12 years Business Analysis experience in UK Government and Australian Defence. Lynda has worked in enterprise and strategic modelling and analysis through to product level consultancy and coaching and has solid experience throughout the product development lifecycle including coding, system analysis, project management, requirements management, business process improvement and business change.

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Alan Gladman

Alan Gladman
Project Manager
Intel Corporation

Alan Gladman is a project manager within Intel. He started working in IT for Rolls Royce in '82, then joined Jaguar Cars in '87 and Intel in '93. He managed the production support group in Swindon, the Supply Line Management project and more recently managed agile software development projects ranging from a customer returns system, Samples tracking, through to the Intel Sales Commissions tool. He is currently managing his first SAP project (waterfall) using SAP CRM. Alan is also currently studying for a Certificate in Personal Coaching which will lead to a Diploma in about 2012. Coaching is about asking the right kind of questions to allow the individual to come up with their own solutions

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Melanie Gladwin

Melanie Gladwin
Business Change Consultant
UK Government

Melanie Gladwin has 7 years experience working in change projects within the public sector. Coming from a background in software engineering, she has worked with Senior and end users rolling out new software solutions and is an experienced Requirements Manager, holding certificates in Business Analysis (ISEB), Prince2 and Scrum. Now working as an internal consultant on Business Change she advises projects and initiatives on how to succeed at change, encouraging the use of Business Analysis throughout the process. She also co-leads the departments Business Analysis Forum in establishing BA as a recognised discipline within the organisation.

You can follow Mel on Twitter at http://twitter.com/#!/MelGladwin

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Bianca Hollis

Bianca Hollis
Lead User Experience Designer
BBC Worldwide Technology

Bianca Hollis is Lead User Experience Designer at BBC Worldwide, the commercial arm of the BBC, where she leads a small team of UI designers and developers working across a broad range of internal and externally facing websites and systems. There are two BBC core values that Bianca is particularly passionate about - 'Audiences at the heart of everything we do' and 'Creativity it the lifeblood of our organisation' - both reflected in her User Centred Design approach and creative approaches to problem solving and solutioneering. Bianca recently completed her MSc in Human-Centred Systems at City University London where she successfully designed, implemented and evaluated a new method to integrate creativity techniques into Agile software development to create more innovative solutions. With 12 years media industry experience Bianca continues to develop her skills and knowledge in the field whilst cultivating a special interest in creativity in software development.

You can follow Bianca on Twitter at http://twitter.com/#!/biancaUXD

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Clive Holtham

Clive Holtham
Professor of Information Management
Cass Business School

Following six years as a Director of Finance and IT, he moved to Cass, where Clive Holtham researches the strategic exploitation of information systems. He has led many research projects including the EU's 1.6m euro study on Measurement and Reporting of Intangibles. He has been a leading architect of the "electronic boardroom", involving the use of IT by executives in meetings. He was Young Accountant of the Year (1976) and co-creator of Europe's first MBA specialising in IT and Management. He was co founder of the Worshipful Company of Information Technologists. He has been an adviser to the European Parliament in E-learning.

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Ivar Jacobson

Ivar Jacobson
Founder & Chairman
Ivar Jacobson International

Dr. Ivar Jacobson is a father of components and component architecture, use cases, the Unified Modeling Language and the Rational Unified Process. He has contributed to modern business modeling and aspect-oriented software development. However, all this is history. Lately he has been working on how to deal with methods and tools in a super-light and agile way. He has developed a practice concept that is now being adopted by both developers and tool vendors. Now he is one of the leaders of a worldwide network Semat, which has agreed to revolutionize software development. He is also the principal author of six influential and best-selling books. Ivar Jacobson is the chairman of Ivar Jacobson International which has subsidiaries in the US, UK, The Netherlands, China, Singapore, Sweden and Canada.

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Richard Johnston

Richard Johnston
Principal Consultant
Karona Consulting

Richard Johnston is an experienced business and IT consultant and has helped many organisations to improve their software development practices and to deliver better systems. He has worked with project teams in a number of organisations, in a wide variety of business sectors, and has over 20 years of consulting experience with commercial and government organisations. Richard and the team from Karona Consulting have played a leading role in the establishment of improved IT practices at John Lewis Partnership.

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Andrew Kendall

Andrew Kendall
Director
ThinkAnalyse Consulting

Andrew Kendall believes in learning through play. At age 15, he'd impressed the people at the Lego toy company so much they hired him. Since this very first job, Andrew has held a variety of roles is a now a successful Business Analyst, Consultant and Trainer. Andrew specialises in the area of Business Requirements definition, looking at imaginative and creative ways to elicit requirements. Andrew holds an MBA from the University of Technology, Sydney with a Major in Strategic Information Technology and a Diploma in Marketing Management. He is the Director of ThinkAnalyse Consulting in both the UK and Australia. When not working at ThinkAnalyse, Andrew consults to children’s hospitals, designing play programmes for volunteers after leading a programme at London’s Great Ormond Street Hospital for Children.

You can follow Andrew on Twitter at  http://twitter.com/#!/ThinkAnalyse

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Darius Kumana

Darius Kumana
Leadership | User-Experience | Agile Transformation
ThoughtWorks


Darius Kumana works to provide thought-leadership for the integration of User-Centred Design and Agile software delivery philosophies. He is a leader and coach who understands that it takes great teams to build great software.  Darius has worked in a variety of industries, including financial services, education, retail, logistics, and non-profit charities. He has held executive leadership roles in firms ranging from large corporate multi-nationals to small avant-garde firms and start-ups.  Currently, Darius works for ThoughtWorks - a global leader in software delivery and consulting.  Darius is equally comfortable leading Business Analysis and/or Experience Design teams.  Creating great products and experiences for end-users is what drives him.

Find out more about Darius at www.kumana.co.uk    Twitter: @dariuskumana  LinkedIN

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Patricia Kurjata

Patricia Kurjata
Director
Frontlook Solutions Ltd

Patricia Kurjata is an award-winning business analyst with deep experience of successfully implementing complex change across industry sectors, from financial institutes to technology companies and government. Companies worked for include the Canadian Imperial Bank of Commerce, Royal Bank of Canada/Wood Gundy merger, Human Resources Development Canada, Royal Bank of Scotland, Vocalink, Dell UK delivering to Barclays Bank, ATT, NTL and more recently Blackbox Network Services/Hewlett Packard, and the Ministry of Justice's Youth Justice Board, delivering business process change in secure children's homes and youth offending institutes.

With training in counselling in addition to business analysis, Patricia has been able to bring together techniques from both fields to overcome resistance to change in projects. She is keen to share her real-life stories with other business analysts, as she knows how crucial this area is to the success of change efforts.

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Emma Langman

Emma Langman
Change Magician
Progression Partnership

Dr. Emma Langman is a Visiting Fellow at the University of Bristol's Centre for Systems Learning and Leadership. She is part of the founding research and teaching group of the new enquiry-based MSc in that subject. She is a director of Progression Partnership, where her 'day job' title is Change Magician. Emma specialises in applying the work of Deming, Ackoff, Scholtes and other leading thinkers in our field to practical issues facing organisations and society today. She graduated with a Masters degree in Civil Engineering in 1999 and has dedicated the last decade or so to business analysis and its relationship to organisational learning - including the use of systems thinking, performance management and asset management.

You can follow Emma on Twitter at  http://twitter.com/#!/@emmalangman  and http://twitter.com/#!/progpart

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Neil Maiden

Neil Maiden
Professor of Systems Engineering
City University London

Neil Maiden is Professor of Systems Engineering at City University London. He is and has been a principal and co-investigator on numerous EPSRC- and EU-funded research projects with a total value of £2.5million. He has published over 150 peer-reviewed papers in academic journals, conferences and workshops proceedings. He was Program Chair for the 12th IEEE International Conference on Requirements Engineering in Kyoto in 2004, and is Editor of the IEEE Software's Requirements column.

You can follow Neil on Twitter at  http://twitter.com/#!/NeilMaiden

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Tony Mann

Tony Mann
Director
Resource Strategic Change Facilitators

Tony Mann is an international recognised facilitator. He has written several books on: facilitation and change management. He speaks regularly at Conferences on the subject of participative change and facilitation. His facilitation methodology has been adopted in Poland and New Zealand and has recently been to Poland to train Project Managers in 'Facilitation skills'. Tony is a 'Centurion' at Leeds Metropolitan University which means that he is regarded as someone who adds value to the academic thinking by bringing practical business experience to situations and research. Tony has worked with a wide variety of organizations including: BAT, BG Group, Egyptian Liquid Natural Gas, Longman Publishing, Premier Foods and UNICEF and he has worked with a wide variety of people including Government Ministers and operational staff tackling a wide range of issues and projects.

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Louardi Messai

Louardi Messai
Senior Project Manager and CIO
Telys

Louardi Messai has been in the IT projects industry for more than 20 years. He has been delivering Business Analysis training to the managers of major private and public organisations for more than ten years, sharing his knowledge and best practices in modelling, requirements elicitation, deliverables writing, decision support software, databases, etc. As a senior project manager he successfully took part in over 50 projects going from 5 to over 15000 person/pays, delivering them in time, in budget and fulfilling the needs of all stakeholders. He is a recognised expert in solutions for cost and time cutting and quality enhancement. He has developed a set of good practices and tools for successful business analysis, adopted today by many French organisations (AXA, SAUR France, EDF/GDF, Veolia...) as a recipe for successful projects.

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Edita Mileviciene

Edita Mileviciene
Product Manager
No Magic Europe

Edita Mileviciene is a Product Manager for Cameo Business Modeler, a plug-in to MagicDraw modeling platform enabling BPMN 2.0 modeling capabilities. Edita has been working in MagicDraw RD team since 2002 in various roles: QA engineer, analyst, and product manager. Edita is also an experienced UML and BPMN consultant and regularly runs online and onsite trainings to MagicDraw customers worldwide. She holds Master degree in Computer Science from Kaunas University of Technology and OMG Certified UML Professional Advanced certificatee. Currently, Edita is working on UML Profile for BPMN Processes submission to OMG.

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Chris Moran

Chris Moran
Principal Consultant
Karona Consultingl

Chris Moran has over 20 years IT experience working for blue chip companies and supporting a wide range of projects, selecting the best method and techniques for each situation. Chris's focus is firmly on business value before technology. A strong communicator, Chris is equally at home negotiating with business sponsors, leading an analysis team or training and mentoring project teams. Over the past 7 years, Chris and a team from Karona Consulting Ltd have been developing, rolling out and supporting new development processes at John Lewis Partnership.

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Alex Papworth

Alex Papworth
Business Analyst Mentor
President, IIBA® UK Chapter
and Financial Services Authority

Alex Papworth is a freelance BA who has applied use cases successfully for over ten years in many varied organisations (amongst many other techniques!). He has been mentoring business analysts online through www.bamentor.com for the past two years. He is active in the business analyst community as President of the UK Chapter of the IIBA. He also enjoys creating innovative solutions to mentoring business analysts whether through eLearning, one to one virtual mentoring or, his current project, collaborative mentoring, exploiting the collective knowledge of the BA community to help itself.

You can follow Alex on Twitter at http://twitter.com/#!/alexpapworth

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Joanne Payne

Joanne Payne
Business Analyst
Intel Corporation

Joanne Payne began her career at WH Smith as a graduate trainee in the Logistics organisation and held a variety of roles until moving to Intel as a Business Analyst within IT in 2005. Supporting Intel’s Sales and Marketing organisation, Joanne has predominantly worked on global enterprise programmes, with her main area of interest being in business requirements and process transformation. In 2010, Joanne was awarded her Lean Six Sigma Green Belt accreditation through a commissions restructure project, and she also holds a British Psychological Society qualification in Aptitude and Ability Testing. Outside of Intel Joanne likes to spend time with her husband and two boys, going to concerts, holidaying in Cornwall, and enjoys outdoor activities including running, road-cycling and ‘Geocaching’.

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Andrew Poland

Andrew Poland
Senior Analyst
Waitrose

Andrew Poland has been a Partner at John Lewis Partnership for 21 years. He has worked on many systems in Waitrose Systems including Checkout Price Enquiries (Psion handsets), Fruit and Veg Ordering, Fruit and Veg Wastage, General Data Collection, MSI Handsets, Shelf Edge Ticketing, Symbol Handsets, PDT Handsets, Concept Supplier Extranet, Product Management System, etc. In that time he had used a few different methodologies.......from no development methodology, Fag Packet, traditional waterfall, Notes style of RAD and now JLP's new process based around UML. Andy group leads 8 Systems Analysts, developing the core POS System. As group leader he makes sure they do their work...on time to agreed deadlines... to dept standard... but most of all get it right...

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Penny Pullan

Penny Pullan
Director
Making Projects Work

Penny Pullan developed the business analysis capability of Mars Incorporated before she founded her own consultancy, Making Projects Work Ltd. She also instructs for ESI, based on her fifteen years experience as a business analyst in fast moving consumer goods, pharmaceuticals (AstraZeneca) and consultancy (Logica). Clients include Novo Nordisk, Abbott Laboratories, AstraZeneca, National Grid, Cummins Turbo Technologies, UK universities and international charities.

You can follow Penny on Twitter at  http://twitter.com/#!/pennypullan

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Stephen Pybus

Stephen Pybus
Head Roadmap Development
NATS

Stephen Pybus has over 20 years experience in the Air Traffic Management industry. His experience covers all aspects of system development, including specifying future ATM systems, investment planning at both project and portfolio level, and customer consultation on capital investment programmes. He currently leads a team of Enterprise Architects that are mapping out the evolution of the UK ATM system to meet future business needs within the challenging commercial environment affecting the aviation industry. He holds several Bachelor and Masters degrees, is a Fellow of the Institution of Engineering Technology and is a Chartered Engineer.

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Frank Rae

Frank Rae
Senior Business Analyst
The National Assembly for Wales

Frank Rae has worked in software development for 14 years in finance, manufacturing, service, and legal industries. He has 7 years' experience as a business side Business Analyst in a parliamentary environment. The National Assembly for Wales is the law making body for Wales, which has recently gained more primary legislative powers . As Senior Business Analyst he has overseen the development of a business development capacity that has emerged from IT and now resides at a corporate level.

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Vanessa Randle

Vanessa Randle
thinkingvisually

Vanessa Randle is passionate about the power of visual working and has developed a fantastic, vibrant and visual presentational style to capture and present information and ideas clearly and succinctly using words and simple pictures. She pitches up at a meeting or business event with her boards, pens, paper and coloured markers and transforms what people say and what she sees into a creative, large scale visual record; real time, right in front of peoples' eyes. This way of capturing and presenting information helps to improve peoples' understanding, communicates messages more effectively and brings ideas and information to life!

You can follow Vanessa on Twitter at http://twitter.com/#!/thinkingv

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Raffaella Recupero

Raffaella Recupero
Senior Strategic Designer
ThinkPlace

Raffaella Recupero is a senior designer consulting to the largest Australian Government organisations in the areas of national and border security, law enforcement, service delivery and regulation in environment, health, and taxation. She specialises in government program design and implementation, service design, and the design of organisational capability, resulting in better delivery of government services and programs, improving organisational efficiency and effectiveness. Her design thinking skills and deep understanding of user based design methods have been developed over several years working on complex reform projects.

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Adrian Reed

Adrian Reed
Lead Business Analyst
Skandia

Adrian Reed is a Lead Business Analyst who is passionate about the analysis profession. He works within the Financial Services industry, where he has built a reputation for creativity and innovation in his work. Adrian has a strong business analysis background, having worked on a wide range of strategic projects across a variety of business domains, geographies and technologies. He was a finalist for IIBA UK Business Analyst of the Year award 2010. Adrian is also a keen speaker, author and blogger. He is an active member of the IIBA, and a member of the team that launched Pragnalysis.com (a site providing a free BA toolkit including templates). Adrian is a true advocate of the analysis profession, and is constantly looking for ways of promoting the value that good analysis can bring. You can read Adrian's blog at http://adrianreed.wordpress.com.

You can follow Adrian on Twitter at http://twitter.com/#!/UKAdrianReed

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James Robertson

James Robertson
Principal & Founder
The Atlantic Systems Guild

James Robertson is a leading proponent of the principle of introducing creativity into the requirements process. His controversial article "Eureka: Why Analysts Should Invent Requirements" in IEEE Software, has been widely quoted and discussed. Before becoming a systems engineer, James trained as an architect and his experience in that profession provides inspiration for his work on innovation and creativity. He is co-author of Mastering the Requirements Process, which introduced the Volere requirements techniques, and Requirements-led Project Management Discovering David's Slingshot. His latest book, co-authored with his fellow principals of the Atlantic Systems Guild, is Adrenaline Junkies Template Zombies - Understanding Patterns of Project Behavior.

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James also runs a 3 day seminar for IRM UK:  Mastering the Requirements Process 17-19 October 2011 & 20-22 February 2012

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Suzanne Robertson

Suzanne Robertson
Principal & Founder
The Atlantic Systems Guild

Suzanne Robertson is a principal and founder of the Atlantic Systems Guild - an organisation with a track record of making good ideas in systems engineering more accessible. Suzanne is co-author of 5 books including Mastering the Requirements Process and Requirements-Led Project Management. Current work includes requirements discovery and management in both business and technical domains, and how to involve the appropriate stakeholders. The iconic product of her work is Volere, a complete requirements process and template for assessing requirements quality, and for specifying requirements. She has more than 30 years experience in systems specification and building. Her courses on requirements, systems analysis, design and problem solving are well known for their innovative workshops. She has varied experience as a manager, programmer, analyst, and designer. She has consulted, done research and taught in Europe, Australia, the Far East and the United States. Suzanne is joint author with her guild partners of Adrenaline Junkies and Template Zombies: Project Behaviour Patterns in 2008. The book recognises and defines patterns of project behaviour and is the Jolt Award winner, Best General Computing Book of 2008-2009.

You can follow Suzanne on Twitter at http://twitter.com/#!/suzanneRob

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George Sadler

George Sadler
Business Analysis Practice Manager
RWE npower

George Sadler is Business Analysis Practice Manager at RWE npower. He is a passionate advocate of the benefits professional business analysis can bring to the delivery of change within organisations. Having built a career in both service and manufacturing industries he is biased towards Systems Thinking and recognises that Lean Six Sigma does have a place in the Business Analyst's toolkit. A people centred manager, he is facilitating the development of hard and soft skills within the Practice through self managed business analysis communities. George can be contacted via LinkedIn.

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Euan Semple

Euan Semple
euansemple.com

Euan Semple is one of the few people in the world who can turn the complex world of social networking into something we can all understand. And, at the same time, learn how to get the most from it. Ten years ago, while working in a senior position at the BBC, Euan was one of the first to introduce what have since become known as social media tools into a large, successful organisation. He has subsequently had five years of unparalleled experience working with organisations such as Nokia, The World Bank and NATO He is a one-man digital upgrade option for us all to download. This world is changing fast, but he makes sense of it because he understands that the core basics remain the same: community, learning, interaction. He is a master story-teller who offers a host of practical tales about how this new world can work for real people in the real world.

You can follow Euan on Twitter at  http://twitter.com/#!/euan

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Alec Sharp

Alec Sharp
Senior Consultant
Clariteq Systems Consulting

Alec Sharp has managed his consulting and education business, Clariteq Systems Consulting Ltd. , for close to 30 years. Serving clients from Ireland to India, and Washington to Wellington, Alec's expertise includes facilitation, business process improvement, data management, and, of course, business analysis. In addition to his consulting practice, he conducts top-rated workshops and conference presentations on these topics globally. Alec is the author of "Workflow Modeling, second edition" (Artech House, 2009) which is widely used as a consulting guide and university text, and is a best-seller in the field.

You can follow Alec on Twitter at http://twitter.com/#!/alecsharp

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Alec also runs a 2 day seminar for IRM UK: Working with Business Processes: Discovery, Assessment, Mapping, Analysis and Design 10-11 October 2011 & 23-24 February 2012

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Graham Spicer

Graham Spicer
CEO
SolstonePlus &
Commercial Director at UK Oracle User Group

Graham Spicer has been with SolStonePlus since its foundation in 1983. During this time Graham has undertaken a variety of roles from Technical Consultant, Pre-Sales Consultant, Project manager and Sales Manager. Graham is a strong believer in a hands-on management approach and is especially keen on being involved in business development and the closing of large complex sales involving leading edge Business Intelligence technologies and multi skilled delivery teams. With strong personal and communication skills, Graham also takes pride in his ability to generate staff loyalty and strong, long lasting customer relationships. He has a commercial approach to business with strong entrepreneurial instincts and would like to believe that he has made an impact in some very challenging and high profile roles. Today, Graham specialises in Business Planning, Business Development and Business Intelligence and is highly regarded within the wider based Business Intelligence community.  Graham is a long standing and extremely active member of the UK Oracle User Group community. As one of the community’s greatest advocates, he served as an elected Director of the UK Oracle User Group for two years before being appointed Commercial Director in July 2011.

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Jack Springman

Jack Springman
Head of Corporate Advisory Group
Business & Decision

Jack Springman is Head of the Corporate Advisory Group at Business Decision. His consulting experience spans business and corporate strategy assignments, operational strategy projects and business transformation programmes. In recent years he has specialised in the customer strategy and solutions area - the development of customer value propositions, customer experience design, the definition of customer relationship management (CRM) capabilities, CRM initiative definition and strategic implementation of CRM technology. Jack has had two articles published in Strategy, the journal of the Strategic Planning Society, and several articles published on mycustomer.com. His first book - which focuses on how the insights gained from behavioural science fundamentally challenge many of the presuppositions that underpin management science, strategy and marketing - will be published later this year. Jack has a BA in Economics from Exeter University and an MBA from INSEAD.

You can follow Jack on Twitter at http://twitter.com/#!/jackspringman

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Deborah Szebek

Deborah Szebeko
Founder
thinkpublic

Deborah Szebeko is the Founder of thinkpublic. Over the past seven years she has combined design and social entrepreneurship to inspire and engage citizens and frontline staff to take an active role in designing solutions to many social challenges. Deborah was inspired to start thinkpublic in 2003 after volunteering for nine months at Great Ormond Street Children’s Hospital where she identified opportunities for using design to improve communications and experiences between doctors and patients. Since then she has grown thinkpublic to be the leading social design agency in the UK with an amazing and committed team. Deborah has led innovative co-design projects in the public and third sector using design, creativity and social entrepreneurship to deliver high impact solutions. She has won a range of awards including the prestigious British Council’s UK Young Design Entrepreneurs Award and was listed as one of the Top 10 Rising Stars in the The Observer and New Statesman ‘Future500’ for her dedication to social innovation. She is an active speaker in encouraging young people to start social businesses alongside championing citizens and the public sector to think creatively about their role in changing society. Deborah holds a BA (Hons) in Graphic Design & Advertising and an MA in Communications. Deborah is currently undertaking a PhD at Middlesex University, researching and developing tools to support citizens to use design and creative thinking to produce solutions to 21st century challenges.

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Sue Tan

Sue Tan
Chief Executive
Miragroup

Sue Tan has worked in Asia Pacific, North America and now UK/Europe for 30 years specialising in Programme and Change Management. In each region she has set up consulting services providing support to both Government and Commercial organisations in all industry sectors. She has a 'no nonsense' approach to change and also lectures for Cranfield University as an experienced practitioner of change. Her approach to change and desire to help others improve their knowledge and skills is practical and well within the reach of any person responsible for making effective and efficient changes to their organisation.

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Corrine Thomas

Corrine Thomas
Business Analysis Capability Manager
Virgin Media

Corrine Thomas has over 20 years of experience as an analyst across a range of industry sectors including Local Government, Healthcare, Financial Services and Telecommunications. She is currently Business Analysis Capability Manager with Virgin Media and is a certified trainer and Master Practitioner of NLP. She has contributed to the creation of the centralised business analysis practice at Skandia and has recently joined the Business Analysis practice at Virgin Media where she is responsible for analysis best practice and development of her BA team. Corrine has spent many years based within IT teams working as an analyst on change projects where she has influenced the roles taken by the analysis teams.

You can follow Corrine on Twitter at  http://twitter.com/#!/corrinethomas

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Paul Turner

Paul Turner
Director
AssistKD & BIS Skills

Paul Turner FBCS is a Director of Assist Knowledge Development and Business IS Skills. He specialises in the provision of training and consultancy in the areas of Business Analysis, Business Change and IS Consulting skills. Paul has been involved with the IIBA UK Chapter since its inception and presented at the very first IIBA event in the UK. He is a SFIA accredited consultant having contributed the skills components within the business change of this competency framework. Paul is also co-author of the BCS publication Business Analysis Techniques

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Dee Wauchope

Dee Wauchope
Delivery Process Lead
Capgemini UK

Dee Wauchope heads up the Capgemini UK Delivery Process Team for Systems Development Integration, mentoring teams to ensure that agile principles and best practices are used on all engagements, albeit as appropriate for each engagement. She is also a qualified facilitator of internal agile training, has presented to various forums on subjects such as large-scale requirements management and distributed delivery working and is a key contributor to Capgemini's Agile RUP delivery process.

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Andy Wilkins

Andy Wilkins
CASS Business School and Perspectiv

Andy Wilkins has more than 20 years' experience helping people, teams and organizations significantly improve their performance. He has delivered more than 450 programs, workshops and coaching sessions for international companies in 11 countries. Andy co founded Perspectiv in 1997, a research, consulting and training company specializing in the use of creative problem solving, strategy, leadership, and team development methodologies to help change and growth. Before that, he worked for 16 years at international IT companies as director of innovation and change, business unit managing director and director of strategy and marketing. Andy has 15 years' experience as a visiting lecturer at Cass Business School in London on various MBA and MSc courses on innovation and management including the new Master's in Creativity, Innovation and Leadership. Andy is researching the leadership approach necessary for dealing with "wicked problems". Perspectiv have a best friends company in the USA called ThinkFirstServe.

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